#Kitchen steward qualifications manual#
#Kitchen steward qualifications full#
#Kitchen steward qualifications professional#

Always use correct lifting techniques to prevent injuries. Ensure you always wear the appropriate and task specific Personal Protective Equipment (PPE) as required for your duties onboard.Responsibilities include, but are not limited to: Conducting performance reviews, including discipline as needed, ensuring Maritime Labor Convention (MLC) compliance and onboard training, succession planning, crew communication and recognition. Provide competent leadership to all direct reports.Appoint and enforce specific job responsibilities to all key personnel working under the direction of the Kitchen Steward and establish the manner and means to train personnel.Lead and support a multi-cultural team, maximizing crew satisfaction, productivity and retention meet with Team Leaders on a daily basis for “The Daily Reunion”, to provide feedback & operational updates as well as to ensure that your department is performing to Viking’s STAR Service Standards.

#Kitchen steward qualifications manual#

Be familiar with the Human Resources Manual & Shipboard Training have an in-depth understanding of the working hours policies & procedures be familiar with crew contracts and work schedule hours/week of Galley Utilities, to maintain working hours paperwork in MXP, and if necessary, correct entries for payroll.

Keep the Executive Chef informed about night cleaning duties and potential operational issues.

Assist the Chef de Cuisine with training the Galley Staff to treat and clean the galley equipment, in accordance with Viking’s company policies and procedures.

Assist the Provisions Team with loadings.

Be familiar with all relevant F&B events to ensure that all venues are set on time, this includes the Kitchen Table, Cooking Demonstrations, Galley Tours, etc.

Ensure that all galley outlets and adjacent areas comply with Public Health Policies and Procedures, at any given time.

Control the garbage segregation as per Viking’s Standard Operating Procedures (SOPs) and ensure that staff are supervised and trained, accordingly.

#Kitchen steward qualifications full#

Ensure the cleanliness and working condition of all cleaning and washing equipment and utensils and report any damages or malfunctions to the Executive Chef assist the Chef de Cuisine with creating and monitoring work/repair order and ensure that all galley equipment is in full working order.Provide all galley outlets with the necessary cleaning materials and chemicals, as required, on a daily basis ensure proper storage and monitor the consumption of chemical and cleaning materials.Maintain the cleanliness of all galley storage areas, this includes but is not limited to chemical cleaning and the cleaning of lockers.Establish a cleaning routine in all food production outlets, based on the cleaning plan for Viking ocean ships.It is your responsibility to maintain a friendly, guest-oriented service culture to ensure Guest satisfaction and repeat business, which in turn, will increase revenue and profitability of the company.You are required to ensure that all maintenance request are posted, efficiently communicated and followed up with the respective departments.The Kitchen Steward must be familiar with the entire food operation and supervise and maintain the cleanliness and functionality of all galley outlets, pot & dish washing machines, and adjacent food areas.You are flexible, stress resistant, focused, and a truly committed team member. You are an exceptional role model for the Viking Family and have strong motivation to achieve the company’s goals and objectives.

#Kitchen steward qualifications professional#

You are a hospitality professional who demonstrates passion for excellence, who takes ownership for your areas of responsibility, and who believes in empowering your team with the skills, knowledge and tools to succeed. As a Viking Shipboard Leader, you represent Viking’s values and leadership philosophy ( Hávamál).